At EconoSphere Games, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a straightforward and hassle-free refund process. Here’s how our refund policy works: Eligibility for Refunds: Refunds are available within 30 days from the date of purchase. The item must be in its original, unused condition and in the original packaging. Digital products, such as downloadable games or game expansions, are non-refundable once the download link has been activated. How to Request a Refund: To initiate a refund, please contact our customer service team at [email protected] Provide your order number, proof of purchase, and a brief explanation of why you are requesting a refund. If the product is eligible, our team will guide you through the return process. Return Shipping: If you are returning a physical product, you will be responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service to return your product. Processing Refunds: Once the returned item is received and inspected, we will process your refund to the original method of payment within 7-10 business days. If your refund is approved, you will receive a confirmation email, and the funds will be credited to your account. Non-Refundable Items: Products purchased from third-party retailers or authorized resellers. Sale or clearance items. Digital products after they have been downloaded or activated. We are committed to ensuring that you have the best experience with our games. If you have any questions or need further assistance, please don’t hesitate to reach out.
